Shipping policy

KittyEase proudly ships to customers across the United States.

Processing Time

Orders are processed within 1–3 business days.

Orders placed on weekends or holidays will begin processing on the next business day.

Estimated Delivery

United States:

  • Standard Shipping: 5–10 business days

Delivery times are estimates and may vary due to carrier delays, holidays, weather conditions, or customs processing.

Order Tracking

Once your order ships, you'll receive a tracking number by email.

Please allow up to 48 hours for tracking information to update.

Delayed Deliveries

While we work hard to ensure timely delivery, delays can occasionally occur that are outside our control.

If your package has not arrived within 20 business days, please contact us so we can investigate.

Incorrect Shipping Address

Please verify your shipping address carefully before placing your order.

KittyEase is not responsible for orders shipped to incorrect addresses provided during checkout.